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What are Customers saying?
Dear Linda Coates
Don and I wish to thank you and all those involved in our new quartz countertop. We really are happy with the extended curve and the double edge. It looks terrific!
Enclosed is our cheque for the balance.
We recently had a new kitchen installed with granite counters from you. How delighted we are with our beautiful new kitchen; but it would not look half as good without the gorgeous counter.
We would like to thank you for the professional way you handled our concerns and problem because we had a crack in the counter. You calmed us and offered to replace the section which was installed last week. Many thanks also to Bob, Abe, and the other gentlemen who helped install the counter.
If all companies had the excellent customer service that you do the world would be a happier place. We have and will continue to recommend The Top Shop to anyone and everyone.
Terry & Colleen Brown
We wanted to send the following email to you for the great help you and other members of The Top Shop have given to us.
We were installing new kitchen cabinets for my sister. We visited granite suppliers in the immediate area of my sister’s house but did not get the “comfortable” feeling and attention to detail that we experienced when The Top Shop outfitted our personal kitchen a few years ago.
As a result we returned to The Top Shop for help.
From the time we entered the front door we felt comfortable. We were welcomed by the receptionist and escorted to the show room where the receptionist put us in direct touch with you. This was repeated on each visit that we made to your facility.
You gave us the “personal” attention and consideration that we experienced previously. You helped us choose the granite slabs that would look best with the kitchen and decorative ideas that we had.
Another comforting fact is that all of you in the show room work in unison so that if one is absent (day off) the other person picks up and covers.
The gentleman in “the Quarry” moved many slabs for us to view and did so without any hesitation or complaints. He also added his comments when we asked for advice.
Installation by your team was handled professionally and efficiently. We were contacted by phone about two hours prior to the installation team arrival noting that they were on their way and that they would be arriving within two hours.
Upon arrival, one member come to the door, introduced himself and said that they were in the driveway getting the granite ready.
The other members of the team came to the door, introduced themselves and laid protective coverings on the floor.
During installation, the installation team each had a job to do and did it well. What was extremely nice to view was the application of the Silicone RTV. The installation team kept a lot of wipe towels available and always made sure the RTV tube was clean before setting it down.
The granite counters were wiped clean and polished with cloths.
All members were extremely polite and cordial with answers to questions from us and instruction to us for care of the granite.
When they left, all was clean and there was no evidence of them having been there with the exception of the newly installed granite counter tops.
They were extremely nice gentlemen to come into the house and were excellent representatives of The Top Shop.
All we can say is , once again a job well done by The Top Shop team.
Angus, Lynda, Tim Roseborough
Thank you so much. You were a pleasure to do business with. Your product and workmanship is the best!
Pam & Gordon Moore
Dear Sharon, Chris, Kevin, and Frank.
We would like to thank you for all your assistance related to the countertops for our kitchen and bathrooms. We feel we had great advice and guidance throughout the process and the end product exceeds our expectations. We are thrilled with it and feel it greatly enhances our home.
Vic & Victoria
Dear David, Michael, Johan, Brian and ALL the people at The Top Shop who designed, created, and delivered and installed our beautiful granite countertop! THANK YOU SO MUCH!
It was a real pleasure dealing with you, and we will highly recommend you.
Shelley & Al Popovich
WOW….. !!!!!! The Top Shop did an awesome job…. incredible…….
After much discussion with Kevin about the seam placement….. WOW….. WHAT SEAM…. ????
Big round of applause to the ‘artist’ who was responsible for lining up the “grain” in the two different slabs to make an almost invisible joint…. awesome job……
And let’s not forget the two installers who did an equally terrific job putting it all together….. PERFECTLY FLAT and TIGHT joint.
And of course all of the other folks from The Top Shop who helped pull it all together…… Kudos to everyone involved…
On behalf of my wife, Ruth, and myself…….. Thanks so much to one and all…. Job well done…..
John & Ruth Turner
Thank you for your help before and after our purchase of our new countertop. Your initial assistance ensured that we chose the right one for us. Then later, your endeavor to find us a suitable “cut out” was heart-warming.
We truly appreciate the time and effort you made on our behalf.
Sam & Lora Bullard
Dear Mike & Staff
We just wanted to take a minute to thank you for our beautiful countertops. The granite makes all the difference. The kitchen looks great because of them. Thanks for such a great job.
Tony & Shie Altomonte
Enclosed is a cheque to pay for our kitchen sink. Thank you for your patience.
We are very satisfied with the countertop (granite). The installation was perfectly done. The stone “crème de Bordeaux” was the right choice. It really complements the hickory wood of the cabinet. Many thanks for your help and advice.
For over 29 years The Top Shop’s objective is to manufacture exceptional quality countertops from granite, quartz, and laminate while providing all customers with superior service and value. Aside from offering the largest selection of stone colours and styles under one roof, you will find The Top Shop has a proven process to guide you effortlessly toward your new countertops.